phww3 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how phww3 ("phww3," "we," "us," or "our") collects, uses, stores, discloses, and protects personal information obtained from individuals ("you," "Player," or "User") who access or use the phww3 online gaming platform available at phww3.net and any associated services (collectively, the "Platform").

phww3 is committed to safeguarding your privacy and handling your personal data responsibly in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By registering an account or continuing to use the phww3 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact our support team to close your account.

2. Who We Are

phww3 is a Philippine-licensed online gaming platform operating in compliance with applicable Philippine gaming laws and the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR). For the purposes of data protection law, phww3 is the Personal Information Controller responsible for the personal data you provide or that we collect in connection with your use of the Platform.

Our designated Data Protection Officer (DPO) oversees compliance with RA 10173 and can be reached through the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

phww3 collects only the personal data that is necessary for the operation of the Platform, compliance with legal and regulatory obligations, and the delivery of our services to you. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, nationality	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, residential address	Account communication, support, regulatory reporting
Identification Documents	Government-issued ID, utility bills, selfie photos	KYC/AML compliance, fraud prevention
Financial Data	GCash/Maya account details, bank account info, transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser, operating system, session data	Platform security, fraud detection, service improvement
Usage Data	Games played, wager amounts, session duration, login history	Responsible gaming monitoring, personalisation, analytics
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, dispute resolution, quality assurance

Where applicable, phww3 may also collect data classified as sensitive personal information under RA 10173, such as government identification numbers (e.g., Philippine National ID, SSS/GSIS numbers), strictly for the purpose of identity verification and regulatory compliance.

4. How We Collect Your Data

phww3 collects personal data through the following channels:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and analytics tools. See Section 9 for more details on cookies.
• Third-party service providers: Identity verification agencies, payment processors (such as GCash, Maya, BPI, BDO, and Metrobank), and fraud prevention partners may share data with us in the course of providing their services.
• Publicly available sources: In limited circumstances, phww3 may verify information against publicly available records, including databases maintained by Philippine government agencies, for fraud and AML compliance purposes.

5. How We Use Your Personal Data

phww3 uses the personal data we collect for the following purposes:

• Creating and managing your phww3 account, including verifying your identity and eligibility to use the Platform
• Processing deposits, withdrawals, and other financial transactions on the Platform
• Complying with our obligations under Philippine law, including KYC, Anti-Money Laundering (AML), and PAGCOR regulatory requirements
• Enforcing our Terms & Conditions and detecting, investigating, and preventing fraud, cheating, and other prohibited conduct
• Monitoring player activity to fulfil our responsible gaming obligations, including identifying players who may be at risk of problem gambling and applying appropriate safeguards
• Communicating with you about your account, transactions, promotions, and updates to Platform policies
• Improving the performance, security, and user experience of the Platform through analytics and internal research
• Resolving disputes and responding to customer support requests

6. Legal Basis for Processing

phww3 processes your personal data only where a valid legal basis exists under RA 10173 and its Implementing Rules. The applicable legal bases for our processing activities are:

• Consent: Where you have given explicit consent for a specific processing activity, such as receiving marketing communications or enabling optional personalisation features.
• Contractual necessity: Where processing is necessary to perform our obligations under the agreement with you, including account creation, payment processing, and delivering gaming services.
• Legal obligation: Where processing is required for compliance with a legal or regulatory obligation applicable to phww3, such as AML reporting, tax obligations, or PAGCOR licensing requirements.
• Legitimate interests: Where processing is necessary for the legitimate interests of phww3 or a third party, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your fundamental rights.

7. Sharing Your Personal Data

phww3 does not sell or rent your personal data to any third party. We may, however, share your data with the following categories of recipients strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Identity verification providers: Third-party KYC and AML service providers who assist in verifying your identity and screening against watchlists and sanctions databases.
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and cryptocurrency gateway providers, solely for the purpose of processing your transactions.
• Game content providers: Licensed third-party game studios whose games are integrated into the phww3 Platform. These providers may receive limited technical data (such as session tokens) required to deliver gameplay.
• Regulatory and law enforcement authorities: Government agencies including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission, where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Legal, audit, and compliance advisers bound by professional confidentiality obligations.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers who process data on our behalf under strict contractual data processing agreements.

Where personal data is transferred to service providers located outside the Philippines, phww3 implements contractual safeguards consistent with NPC guidelines to ensure an adequate level of data protection.

8. Data Retention

phww3 retains your personal data for as long as your account remains active and for such additional period as is required to fulfil legal, regulatory, and operational obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AML obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act and PAGCOR regulations.
• Customer support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to twelve (12) months from collection unless required for longer for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, phww3 will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.

9. Cookies and Tracking Technologies

The phww3 Platform uses cookies — small text files stored on your device — and similar tracking technologies to ensure the Platform functions correctly and securely. The types of cookies we use are:

• Strictly necessary cookies: Essential for the operation of the Platform, including session management, authentication, and security functions. These cannot be disabled without affecting core Platform functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymised information about how players interact with the Platform, helping us identify performance issues and improve the user experience.
• Functional cookies: Enable enhanced features such as remembering your language preferences and regional settings (e.g., Philippine Peso display, Filipino-English localisation).

phww3 does not use cookies for cross-site advertising, third-party behavioural tracking, or profiling for commercial purposes unrelated to the Platform. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair your ability to use the phww3 Platform.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phww3. You may exercise these rights at any time by contacting our support team.

11. Data Security

phww3 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the phww3 Platform
• Encryption at rest for sensitive data stored on phww3 servers, including identity documents and financial records
• Role-based access controls ensuring that only authorised personnel with a legitimate need can access personal data
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party specialists
• Multi-factor authentication requirements for internal systems that store or process personal data
• Incident response procedures that comply with NPC breach notification requirements under RA 10173

In the event of a personal data breach that is likely to result in harm to you, phww3 will notify the National Privacy Commission and affected individuals within the timeframes prescribed by law. You will be informed of the nature of the breach, the data affected, and the steps being taken to address it.

12. Children and Minors

The phww3 Platform is strictly intended for adults aged 21 years and above. phww3 does not knowingly collect personal data from individuals below the legal gambling age in the Philippines. Age verification is conducted as part of the mandatory KYC process for all registered accounts.

If phww3 becomes aware that personal data has been inadvertently collected from a person below the age of 21, we will promptly delete such data, suspend the associated account, and take any other steps required under applicable law. If you believe that a minor has registered on the phww3 Platform, please notify us immediately via live chat or email.

13. Changes to This Privacy Policy

phww3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or in-platform notification at least seven (7) days before the changes take effect.

The current version of this Privacy Policy, including its effective date, is always accessible at phww3.net/privacy-policy. Your continued use of the phww3 Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way phww3 handles your personal data, please reach out to us through the following channels:

• Data Protection Officer: Available via live chat on the phww3 Platform (24/7)
• Email: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data rights have been violated. The NPC is the regulatory authority responsible for overseeing compliance with RA 10173. Contact details for the NPC are available on their official government website.

phww3 is committed to resolving all privacy-related concerns fairly, transparently, and in a timely manner. We encourage you to contact us first so we can address your concern directly before escalating to the NPC.